Imap folders not showing in outlook 365. This fixed the problem for me.

Imap folders not showing in outlook 365. Outlook does recognize the folders in the desktop client but still displays IMAP Settings when right clicking on the property of the folders. What is the proper way to back them up? May 14, 2023 · If Outlook isn't syncing emails, ensure your internet connection is working, turn off the app's offline mode, manually sync your email folders, change your email sorting order so the newest emails are at the top, repair your email account or Outlook itself, unblock the email sender, clear your Outlook cache, or update Outlook. It is still showing as subscribed in the Outlook Imap settings and as Show in Imap in Gmail. Outlook Mobile App does not show sub folders in users mailbox as it did with IMAP account. Outlook not showing all emails expert troubleshooting guide. If there is an issue with a specific folder, you can resync the folder in Outlook. The size of the PST is 25GB, but after import will not show any content. When I attempt to tick some folders to sync and Jun 10, 2014 · What does "Filter Applied" in Outlook's Status Bar mean? How to change it and Customize Outlook's Status Bar to show or hide message counts and more. MS Outlook: items not appearing in 'Deleted Messages' or 'Sent Items' folders? Any idea why this could be? I've been trying to google my way to a solution, but no luck. I tried the account on an iPhone and a Samsung phone. You can then click Subscribe or Unsubscribe. Click on View menu, change view, IMAP mails and it shows all the emails. If you are facing this issue Dec 10, 2020 · Could you also find those folders (Sent and Trash) in your Outlook desktop client? And have you configured the root folder path? Based on my research, Outlook may not always recognize the correct folders when the IMAP mailbox is based on a “root structure” where all the other mail folders are created under the default Inbox folder, which may cause Outlook ignores the already existing Sent Dec 15, 2023 · Outlook app in IPHONE 14 only shows INBOX folder. Check the box labeled "When displaying hierarchy in Outlook, show only subscribed folders. Last night I logged into one users web-access outlook. Select > Settings. Oct 2, 2024 · Discover common reasons why your Outlook Inbox might not be updating with new emails and learn practical solutions to fix the issue. Click the subscribe button. pst it shows all the folders but they are empty even though there is 30 GB of data in the . Using Outlook as part of Office 365 on a desktop and Samsung Email on a phone. Outlook Outbox Missing in Office 365: A Comprehensive Guide When using Microsoft Outlook in Office 365, email management is a critical aspect of daily operations. Some or all items disappear from a given folder in Microsoft Outlook. I wanted to switch to IMAP. If the folder pane is minimized, you won't be able to see your folders. Using new version of Outlook 365 1: Made sure folder "Sent Items" is subscribed 2: made sure "Don't save copies of sent items" is unchecked 3: Root folder… Please see attached snapshots for two folders (highlighted in red)that are not getting displayed in my outlook 2016 Important: Support for Office 2016 and Office 2019 will end on October 14, 2025. It’s essential to address these problems to ensure all your folders are visible and accessible. Instead go to the heading of the Gmail account in the folder pane, right-click and choose IMAP folders. Why? Apr 30, 2022 · In this video tutorial, we will learn How you can Find a Missing Folder in Outlook and Locate if Outlook Folder Not Showing. I have a question. Would love some input if anyone has suggestions. Do you know how to solve this… Oct 19, 2018 · Since my Outlook 2016 was replaced by Outlook 365 (automatic update of Office Pro using a company enabled licence for my private machine) Outlook will not sync my IMAP account unless I restart Outlook or move to a new folder and then back to the Inbox. However I wonder is there a problem with the sub folders or not as they are classed as IMAP folders still? Sep 13, 2024 · It raises the question, can I use a MS Office client from a Home 365 account and see the In Place Archive? Oddly, customer support claims Exchange Plan 2 does not support any version of Outlook Classic. Discovering that one or more folders are missing in Outlook could be an oversight or something more significant. I have 6 different emails account in Outlook, 365, etc. There is no folder on the web, but this folder exists in the iphone mail application. Additionally, the option on the View tab to turn on or off the Focused Inbox also disappears. When an account is setup as IMAP in Outlook sometimes the folders do not display. 1 (latest) using IMAP with an office365. They were asked to Jun 25, 2025 · You set up a Microsoft 365 account in Microsoft Outlook. Apr 7, 2025 · When you add an IMAP, Exchange, or Microsoft 365 account with Microsoft Outlook, it creates an OST file (local cache) on the local storage to store the mailbox items, such as emails, attachments, contacts, notes, etc. Sep 11, 2025 · 3. exe) is not included in Outlook 2010 and later versions. May 12, 2025 · If you’re using Outlook in conjunction with an email server (like Exchange, Office 365, or IMAP), synchronization between your Outlook application and the server may fail. If you have created a new folder on the mail server in another application or using a web browser, and the new folder doesn't appear in the IMAP Folders dialog box, you can update the folder list by doing the following: In Mail, in the Navigation Pane, right-click the top folder for your IMAP account. pst and click view then “change view” then there would be a Apr 27, 2025 · I have switched to new outlook, but none of my subfolders from my yahoo email account are showing. Aug 19, 2021 · IMAP Inbox Will Not Populate So I am having a weird issue that tech support was not able to help with. To get the folders to display in Outlook right click on the IMAP account in folder view > Choose IMAP Folders > Click on Query > on the ALL tab it will list all the folders on the mailserver. So, a duplicate copy is generated by Outlook that is (This computer only), which is unable to sync with the mail server. May 12, 2025 · A few days ago, I was asked by one of my clients, to set up his new Office 365 email (Exchange) account on his PC in Outlook, and to transfer all the emails from the existing IMAP account to the new one (Exchange). When you switch from the Inbox to other folders, such as the Sent Items folder, and then you return to Inbox, the Focused Inbox option disappears. Mar 4, 2021 · You can choose which mail folders are synchronized with Outlook but you won’t find this option with the rest of the Gmail account settings in Outlook. 5. Dec 23, 2020 · Hi all, One of our user is facing issue with sent items. Aug 15, 2025 · You can easily fix Outlook 2016 or Windows 10 not showing old emails problem as long as you know the root cause. I can highlight the fold and type for example invoices and they show in that folder. This problem arose suddenly without any changes made to the setup. In the meantime, please use the workarounds suggested for each issue. In Mail, in the Navigation Pane, right-click the top folder for your IMAP account. I have tried to update the folder but it did not work. These folders I indeed cannot find back on the server. The issue was caused by importing the email folders from an IMAP account which retained some Apr 5, 2022 · Emails deleted in Outlook 365 are still present in GMail "All Mail" folder but not in "Bin" folder. 6)Re-configuring server settings in outlook (changing ports and encryption) May 3, 2022 · I had a couple computers with outlook 365 and IMAP mailboxes brought in, with the mailboxes not syncing until either a message was sent or a message was deleted. When I go the menu option to Subscribe, the folder structure shown is correct. com account. Feb 9, 2024 · IMAP is one of the ways you connect your desktop email program — like Outlook, Thunderbird, or others — to your online email account. When I switch back to previous Outlook, they appear. pst When I go into their outlook working profile which is connected to exchange and open that . Feb 16, 2025 · Having issues with emails not appearing in the sent items for both a Gmail and Exchange account. I have also tried creating the folder manually in Outlook but it does not populate with emails. I can use categories and flags on mail in my POP3 account but categories are not available in my IMAP account and flags are limited to one flag, no reminder. New PC, synced existing gmail account with MS Outlook Feb 28, 2025 · Discover 4 effective solutions to resolve Office 365 In-Place Archive not showing in Outlook and restore access to your archive mailbox. Jan 14, 2023 · Hello, I have just created a new outlook calendar via my Outlook webpage profile. Old server's domain was changed to theirdomainname. So when she, for example, puts emails in one of the subfolders and then switches to a different folder, does the first folder continue to sync in the background or stop syncing until she returns to this folder in the future?? Aug 2, 2024 · Is the Outlook app not showing any of your sent emails on your Windows computer? Apply these tips to fix the problem. In Outlook for Mac if you select 'Tools' then 'IMAP folders' this will bring up a list of your folders. When you add an IMAP account to Outlook, you can select which folders from the account appear in the folder list. I can see my complete email folders tree on my iPhone, my Macbook and via a web interface. onmicrosoft. Old server still exists, running ISPConfig. Many but not all of the subfolders in Sent Items appear to be missing emails. Instead of exporting and importing your data from your IMAP account, you could also copy it directly from your IMAP account into a pst-file or an Exchange mailbox. How does Outlook sync folders over IMAP? The user has maybe 50 imap folders, including subfolders. Click the Inbox link for the account, then right-click and choose IMAP FOLDERS On the IMAP Folders that appear Press the QUERY button to get a list of folders [A] Highlight the folders [B] and click Subscribe [C] Uncheck [D] to show all folders in outlook (optional) Click APPLY to save the It's showing in the web version, but has dissappeared from the desktop version. Check this setting first! Aug 29, 2018 · The symptoms vary, from new Contacts and Calendar created in Outlook syncing up to the iCloud but changes made on the iPhone or iPad not syncing down to Outlook to all of the Outlook Contacts disappearing from Outlook's "iCloud Contacts" folder and new calendar items not showing in Outlook. Via browser, I clicked held and dragged them to the top level of the directory which was labeled Folders. Jun 4, 2024 · When the mailbox is added to Outlook client through IMAP, some folders may not be displayed. Feb 9, 2024 · Sometimes Mail Folders are optional Folders Not Showing In Outlook? Folders might not show in your desktop email program if it’s configured to use POP3 instead of IMAP, as POP3 doesn’t support Feb 27, 2024 · Uncheck When displaying hierarchy in Outlook, show only subscribed folders. I've got a user who has many folders set as subfolders of the standard Microsoft 365 exchange online mailbox structure, under Inbox and Sent Items. We're investigating the issues and will update this page when a fix is available. Oct 15, 2024 · just upgraded to new release of outlook. Dec 6, 2017 · I spent hours trying to figure this out, Google being no help, but it's very simple. com was moved to Office 365. Messages may intermittently disappear and reappear in email folders when Yahoo or AOL is configured as an IMAP account. File sizes vary, on the smaller end are 557KB on the larger side are 365,817kb. To access these settings from the primary IMAP Account preferences dialog box, click the Advanced button, and then click the Folders tab. The folders in iCloud are okay but the folders in Outlook 365 on the PC completely disappeared. This has been driving me insane for two days - please help! After a recent move to Office365 for 2 users we have noted emails go missing after moving them from the inbox to a sub folder under inbox. If you cannot see all your IMAP folders on the folder pane, then continue reading below. The user has a couple days worth of email in their Outlook Inbox while the Cloud shows email going back a year. Cached Exchange Mode is to set All. When I click on the email it will show the category. Jul 23, 2019 · I'm using an IMAP account in Outlook as part of Office 365 and I noticed that various folders now have "This computer only" behind them. So I set up a PST import in Office 365 and May 10, 2024 · The Deleted Items folder may not be included in your Exchange or Outlook 365 profile. Make sure that the folders are set to show in IMAP. Here are the 2 folders show in the web interface: This snippet is… When you add an IMAP account to Outlook, you can select which folders from the account appear in the folder list. I created a PST file with all my emails. May 31, 2023 · IMAP Yahoo and AOL accounts might experience issues with re-syncing folder content. Additionally, synchronization issues with your email server can prevent subfolders from appearing in Outlook. However, users often experience confusing situations, such as an absent Outbox folder, which can lead to frustration, miscommunication, and lost messages. How to FIX: IMAP folders Missing (Not Visible) in Outlook's Navigation Pane. Jul 22, 2025 · Viewing all folders in the folder list can help ensure no folders are hidden or misplaced. Did you try creating a new profile and is everything working fine then? Are the PSTs in question coming from some IMAP account perhaps? May 16, 2024 · Microsoft Outlook won't show email content on your Windows PC? Here are some tips that will help you fix the problem. Therefore, to correct this problem, read this blog carefully. " Press Send/Receive button to refresh the folder structure. Click Update Folder List. Jul 28, 2020 · Don't like the additional folder structure when you configure your Gmail mailbox as an IMAP account in Outlook? This guide contains instructions how to do so and how it will affect your Gmail experience. However, after transferring the IMAP folders and email messages to Office365 (Exchange) using the Outlook 2016 application, we realized that some IMAP folders are empty and do not Mar 2, 2024 · IIRC, at one version or another of New Outlook, there was a setting in Settings Account for IMAP Accounts to control how many days of message headers were retrieved and shown. I want Outlook to send the email to either the "Deleted Items" or [GMAIL]Trash. In Outlook 365, 2 folders are not visible. Besides that, you So, following these solutions to fix the slow Outlook IMAP folder synchronization issues on your Outlook client. I then imported my PST file Jul 19, 2022 · If the Sent Items Folder is missing or not showing in Outlook, then this post will show you how to restore or get it back. Dec 18, 2023 · As of this morning when I use the search bar in Outlook 365 my categories no longer show on the right side of the email therefor they are not sorting by categories. Feb 14, 2023 · I'm using Outlook 365 I had Outlook connected via POP. I did not purposefully did it, but every time I create a folder, it goes as a sub-folder!! Aug 22, 2021 · Plus with Outlook IMAP when naming the folders it recognises folders with a slash in their name (/) but for some reason Thunderbird does not, it took me a long time to arrive at this conclusion, so be careful with folder names! Sep 6, 2023 · 5)Configuring IMAP folders (somehow i have only those, from which i cannot unsubscribe, which is different from other people) Last screenshot is from working laptop, thats why new emails are shown, but folders are exactly the same, as on the not working one. This may cause problems when saving emails to your Draft, Deleted Items, and Sent folders. The ones that were not showing up were directly under Inbox when I accessed the mailbox online at outlook. He is using a personal gmail account however when I add the account to Outlook 2021 it is not syncing this folder. Jun 6, 2025 · Sticking in Outlook not showing all emails issue? Get rid of it with our comprehensive guide of probable reasons and tested solutions in the post. When he send mails from outlook 2016(IMAP) those sent mails are not shown in OWA/mobile phones. Outlook does not synchronize the Calendar or Tasks folder with the server for IMAP or POP accounts. Click OK Restart Outlook. Everything worked just fine untill just this morning, when Thunderbird now doesn't recognise/sync the folder structure on my account. Going through her files I noticed that her folders were populated and that I could see the content. If anyone has missing folders on their iPhone from free Microsoft email accounts like hotmail or outlook, I was finally able to show my missing folders by moving them. How can i solve this problem can you help me? As far as I can see on the subject, there was a friend who Mar 20, 2025 · Is Outlook not showing sent items? Learn why emails vanish and follow fixes to recover them fast. Step 3: Enable folders Outlook needs access to your folders in Gmail. Right-click on the root mail folder, and select "IMAP Folders" <- It opens the IMAP folder subscription dialog. Feb 10, 2023 · Hi @ Marc ALLAVENA , Most other account types, such as IMAP accounts, Microsoft 365 accounts, Exchange accounts, and Outlook. But when he send mails from OWA, those mails are shown both in OWA and outlook. com>Select > Settings>Select the Labels tab>make sure that Show in IMAP is selected for Sent. Feb 13, 2020 · Recently, the IMAP folder s are not syncing from iCloud to Outlook or vice-versa. What needs to be done to allow sync of subfolders? Any help would be appreciated. Some Labels are system wide like ‘Inbox’ and ‘Sent Items’. and one with GMail. To do this, follow these steps:. us and theirdomainname. Nov 9, 2024 · To display folders like Calendar and Contacts in the folder list in classic Outlook, you can use the following steps to ensure these folders are visible. Just moved from IMAP email to Exchange Online. If you have a large folder in the account that is used infrequently, you can unsubscribe from that folder. Right click on account in Outlook and choose "IMAP Folders" Uncheck "When displaying hierarchy in Outlook, show only subscribed folders" (Alternatively you can subscribe) Recently helped a very small company migrate to Office 365, basic licenses. Her subfolders in Outlook contain email older than 3 days so it seems to be specific to Inbox content. Also, when in search mode, if I move… Jul 21, 2023 · Are Outlook emails not showing up in Inbox? What should you do when Outlook not showing all emails? Try the solutions in this post. Select the folder that you would like to fix and press OK. I solved it in a very crude way by using Gmail in Chrome and changing the sub folder (label names) so that this change forced a synch. Works fine. Her emails get distributed between all 3 or 2 folders depending on the version. Provides a resolution. Thanks. If your issue has any update, please feel free to post back. pst file or Exchange / Outlook. Apr 22, 2023 · The previous account was IMAP. 2. Jul 25, 2019 · mac outlook 365 gmail "all mail" not syncing & gmail act isn't listed in imap folder in outlook Switched from pc to a new Mac. Sorry for not disclosing more info in the OG post. Other labels are created by the user, these appear in the Gmail side-pane (in your browser) below the Gmail and [IMAP] folders. ost file and then Restart Outlook Conclusion Usually, the Outlook IMAP (This computer only) issue occurs when Outlook is not able to find the folders, such as Sent Items, Deleted Items, etc. Toggling these settings on and off does not make them appear. We went from Network Solutions IMAP email to Exchange online. With PST typically, the PC by default tells the server to "delete what I already got after 14 days", so webmail would not hold any inbox items older than 14 days, and the PC Sent items live only on the PC, as well as any custom Jun 25, 2025 · Fixes an issue in which folder names or locations are displayed incorrectly or folder functionality is incorrect in Outlook. Get 8 quick ways to overcome the problem of cannot see all emails in Outlook. Apr 13, 2021 · To actually solve it, you’ll need to use one of the methods below to change the folder class property. Any… Hi all. Jul 25, 2022 · I updated the Outlook and noted that my 'hidden folders' are within first folder I ever created. Luckily, there is an easy way to regain access to these older emails in Outlook. The guide covers the classic desktop version, the new Outlook app, and Outlook on the web. Labels = Folders In Outlook, the labels appear as folders but not necessarily in the same Jan 4, 2025 · I have Office 365. Jun 6, 2025 · After setting up a Gmail or Yahoo account in Outlook using IMAP, the user observes that only the inbox is visible. However it does not show. It keeps asking indefinitely the password during configuration. They 5 days ago · Outlook messages can take a long time to sync the emails you have received in your mailbox if something is wrong with the IMAP settings. Please be patient if the folder you are looking for hasn’t appeared yet. I then setup Outlook to use IMAP. Basically a user has an IMAP Mailbox setup in Outlook but the Inbox content does not reflect what is in the cloud. Some users have also found that some other folders like drafts, sent items, deleted items, archives, and junk emails are not available in the Outlook folder list. The thing is, the first time I launch TB after a cold boot the folders show briefly but disappear immediately. We have… How can I get Gmail Categories to show as folders (or anything else) in Outlook 365? I am using IMAP as the synch method, and have all categories set to show as labels. 2408), using IMAP failed. Can connect to outlook emails but trying to get emails from my SMPT (IMAP) server seems to be an issue. Settings include options for downloading message headers and when to sync and update folders. All that shows up now is Inbox and Trash. Apr 8, 2025 · Categories and flags are not available in all of my folders in Microsoft Outlook. Mar 15, 2016 · I have multiple IMAP accounts in my Outlook 2013 that are showing unread emails but there are no unread emails in this folder. Mar 4, 2021 · In a way, all Gmail messages are in a single folder but appear in different ‘folders’ according to Labels. If you mail is not being downloaded into your account - try choosing the folders to synchronise. In a browser, go to Gmail. Based on my research, the corrupted date file may cause the problem. Upgrade to Microsoft 365 to work anywhere from any device and continue to receive support. EDIT: I found two solutions. Dec 5, 2024 · According to your description, i understand that you can not sync Sent folder of Gmail in Outlook, is Sent folder empty? If so, please go to Gmail. This tool was recommended in earlier versions to fix errors in Outlook data files (. Jun 7, 2024 · Uncheck the option "When displaying hierarchy in Outlook, show only the subscribed folders. Jun 3, 2021 · Have you tried to configure your account in other mail clients for testing (such as Windows Mail client)? Sounds like Thunderbird has compatibility issues syncing with your IMAP account, I found a similar blog that mentioned disable "Show only subscribed folders" may work for it, please try to uncheck this option for testing if you haven't tried it. If you’d like to fix all subfolders that need fixing as well, select the parent folder. com account prior to switching the domain. Jun 25, 2025 · Cause This is a known limitation in Outlook. EDIT: It's an IMAP/SMPT fyi. to their @theirdomainname. This article serves as an in-depth guide covering the implications of a Jul 2, 2025 · After exporting or archiving an IMAP account, or importing IMAP folders into Exchange mailboxes, users often discover their mail is not visible. I no longer find this option anywhere. There are many reasons IMAP is a popular way to connect, not the least of which is that you can manage your email from many different devices and they all stay in sync. I've tried: New Jun 25, 2025 · The OST Integrity Check Tool (scanost. The folder is empty and will not sync or show any sent items. pst Normally I would select the top folder of the attached . The suggested solutions from similar problems with Exchange accounts Aug 1, 2019 · Further the 2 Outlook 2016 account have a "Sent" folder and 2 "Sent Items" folder. This occurs either immediately or after a set, consistent time period. Oct 1, 2024 · Subfolders in Outlook may go missing if the folder visibility settings are not properly configured. How do I resolve this? Do new… Oct 14, 2019 · Imported IMAP folders are not visible or don't show any content - HowTo-Outlook Can't see your messages or folders after importing them from an IMAP export backup? Sep 18, 2024 · Unfortunately all attempts to configure outlook client (Outlook for MS 365 ver. Outlook known issues in the June 2017 security updates Last updated: July 11, 2017 The issues documented in this section have been reported after installing the recent updates listed below. This fixed the problem for me. Now, delete the IMAP . Sep 9, 2025 · However, many users have reported an issue where they are not able to find the Outbox folder in Outlook. Aug 11, 2021 · The problem is, the user settings in the latest version of the Office 365 Outlook mail app (File/Options/Mail) are extremely limited (one of the many reasons I don't use it), so I can't even check if it's configured properly for sharing IMAP folders: I think all that stuff is now hidden away somewhere in the admin back-end, safely away from us Mar 17, 2022 · Dear Microsoft, Sent Items not synchronizing with gmail sent folder. Cause Due to how Outlook handles IMAP accounts, syncing your Nexcess email account with IMAP and Outlook may cause your folders to display incorrectly. They show on my POP/SMTP folders but not on my IMAP folders from a different email address. To resolve this problem of missing folders in Outlook, you will need to subscribe to IMAP folders. Jun 25, 2025 · Fixes an issue that email messages that are sent by using Microsoft Outlook 2007 or later versions aren't saved to the Sent Items folder. Repeat the steps in the first section and all of your IMAP account folders appear. This is because the exported folders retained the properties and views associated with the IMAP account. To keep your emails safe, back them up. com, I see that there is no junk e-mail folder. I'm also not seeing older messages in… Apr 11, 2025 · This guide will help you fix IMAP sync issues when Office 365 Outlook / 2016 /2019 doesn’t show all your Gmail emails or label settings. Jan 17, 2016 · I am currently using Thunderbird 38. , and IMAP folders not showing in Outlook. Synchronization Errors. Jan 26, 2023 · If you use Outlook for email account (s), you may eventually notice missing emails that you did not delete, move, or archive. My emails are now not showing before 2016 in classic outlook, but if I switch back to new outlook they are still all there. Select one of the non-bold folders then select 'subscribe'. Describes an issue in which folders are missing from a user's mailbox on an Exchange ActiveSync or Outlook client after the mailbox is migrated from an IMAP messaging system to Microsoft 365 or on-premises Exchange Server. May 6, 2025 · Hello, I use IMAP to connect to my email supplier. If you are missing folders from your email after synchronizing the account in Outlook, it is possible some of the folders might be marked as unsubscribed fol Dec 13, 2018 · The problem occurs because the export / import process maintains IMAP folder properties that are incompatible with a regular . Apr 8, 2025 · Outlook 2013 uses an . However, when opening my Outlook desktop app I do not see the new calendar created. They manually performed a drag and drop of all email, folders, etc. I found the folders I could see are in bold and the folders I couldn't see were not bold. This is a common complaint with newer versions and especially subscription versions (O365/Microsoft 365) of Office. For Microsoft Outlook (not Outlook 365) Open Microsoft Outlook (not Outlook 365) Go to FOLDER > IMAP Folders menu: Uncheck the option "When displaying hierarchy in Outlook, show only the subscribed folders. If you’d like to fix all folders within your entire mailbox that need fixing, simply select the mailbox name. If you have setup IMAP account in Outlook and several IMAP folders not showing in Outlook pane, then continue below to fix the problem. Make sure that Show in IMAP is selected for Inbox, Sent Mail, Trash, and All Mail. I have an IMAP email account for work on Outlook365 Desktop. the Outlook 2010 account has a "Sent" folder and only 1 "Sent Items" folder. com. May 12, 2025 · If you have enabled the Mailbox archive in Microsoft 365, but the "In-Place Archive" folder don't appear in the folder list in Outlook on the web or in Outlook for desktop, keep reading below to fix the problem. In such cases, it is possible to add the missing folders using the Subscribe option. If the primary account is configured as an IMAP or POP email account, a Calendar or Tasks folder is created locally so that these features can still be used within Outlook. All my subfolders work fine (subfolders of main inbox on that account). Jan 2, 2024 · Outlook_Mac_User I had the exact same problem. Cached Mode Outlook operates in two modes – Cached Exchange Mode and Online Mode. I have found that if I click in Outlook > View > IMAP folder instead of hdie they show. Apr 2, 2024 · If your iCloud Contacts are not showing up or syncing in Outlook, check your iCloud configurations and your Outlook Address Book settings. Oct 2, 2024 · Some of my subfolders are not showing the emails after creating a rule. WIth IMAP, your webmail, phone (assuming IMAP), and PC Sent and Deleted folders would typically hold the same items. Expert tips for Outlook troubleshooting! I have created a folder in Outlook on my work PC, when I check the list in Thunderbird it's visible. Sep 8, 2022 · I am having a great difficulty trying to get the Sent Items folder to sync email on my clients computer. Solution To solve this issue, you must create an IMAP prefix for Microsoft Outlook. Get Microsoft 365 When you export email from an IMAP account in Outlook to a . For Microsoft Outlook (not Outlook 365) For Microsoft Outlook 365. I've confirmed the mail is there by logging into OWA. After the migration, we noticed that a lot of the folders for one particular mailbox were “This computer only” folders in the user’s Outlook. This includes my Calendar and Contacts folder as well which I really cannot afford to lose. I can see the emails in my inbox, but all of my contacts, folders that I created, deleted emails, and sent emails are missing. When you 're using Outlook to access your IMAP account, Outlook should display all the IMAP folders in the navigation pane. Either way, this is a relatively common problem with straightforward resolutions. Figured it might just be some simple fix. As Google uses labels to categorise messages I am a little confused as to whether I should create my folders (in Outlook) under the Inbox node or under the [GMail] node. Have used same setting as what was previously used but will not allow email to be pulled from the server… Apr 25, 2018 · It can take a while for Outlook to reflect on changes when running in cached mode, depending on the size of added items and in general the profile size (large sizes cause the OST file to get corrupted). Overnight the All Mail folder has disappeared from Outlook. I switched to new outlook but prefer classic outlook so I switched back. Missing SENT ITEMS and all the others. and click on OK. I'm new to the Mac thing and I installed outlook 365 for Mac. I found some instructions that say to set all categories to show in IMAP, but that setting does not exist in my gmail. ost) file to store a synchronized copy of your mailbox information on your local computer. Folder viewing pane is set to normal, and I've clicked through every other folder in case of accidental drag and drop. Other folders, such as Sent Mail, Drafts, etc. Various factors might be causing this issue. This can lead to discrepancies, making it seem like your new folders do not exist. My mail Inbox will not fully populate all the emails in that folder. How to fix? This worked for me for an IMAP mailbox exported to PST and then imported into Outlook in a different computer. Jun 24, 2020 · Hello friends, when I log into my account on Outlook. I can send and receive emails… Jul 24, 2016 · I am configuring an Outlook 2016 client to work with GMail via IMAP. Oct 24, 2024 · I just got a new PC at work and I'm trying to get the Outlook 365 App working properly on it. Jul 7, 2023 · When you 're using Outlook to access your IMAP account, Outlook should display all the IMAP folders in the navigation pane. Aug 14, 2014 · The export / import into an Outlook Data Folder did not break the IMAP settings on the folders. ost). Feb 27, 2019 · Have a client that I have synced their yahoo imap email to outook then exported . The folder pane displays all folders in Outlook. I've switched to the "new" Outlook to test it and all my account will sync while the Gmail one not. This can prevent the folder from appearing in your account & cause any deleted items to go elsewhere. When Outlook is connected to the server/internet, it synchronizes the OST file with the Jan 29, 2021 · Click on Outlook in the Taskbar to see the “Select Folder” dialog. Instead, outlook constantly sends "deleted" emails to Gmails' "ALL MAIL" All I want to do is to be able to actually DELETE emails in my gmail account, via Outlook; meaning have outlook send them to the proper 'Trash" folder in my Gmail. By default, they might be hidden from view, especially if you have the navigation pane set up to only show email folders. How to move those deleted emails to GMail "Bin" in Outlook 365? Jun 23, 2021 · Hello, I am dealing with an issue after an email migration to Office 365. Depending on the number of missing folders and emails it may take a little bit to appear. The following table provides information and tips for entering advanced IMAP settings. When I try to recreate it, it says "a folder with this name already exists" so clearly it's still there but I can't find it anywhere. Apr 13, 2021 · If you configured it with imap, as I know, the issue may occur when the folders are not subscribed in your Outlook, please kindly check it and try to subscribe the folders if it's possible via Tools>IMAP folder>check these folders>subscribe. Outlook will now start downloading and showing all the folders that didn’t show up before. Folders that appear in Outlook are also called "subscribed" folders because those folders sync regularly with the mail server. This morning I asked her to check things, since I wasn't sure what I could have done to impact the environment positively, but her Jun 15, 2021 · I have had the same problem of sub folders (or Labels) not appearing in Outlook on my MacOS Outlook 365 account. Get information and tips for entering advanced IMAP settings in Outlook 2016 for Mac. Select the Labels tab. The folder comes under the [GMAIL] folder structure with outlook. ost file for IMAP accounts and stores appointments, tasks, contacts, and notes in the ost, in folders labeled "(This computer only)". There must be at least 40-50 folders like this in his mailbox. Any clues welcome. " Query for "All Mail" (case-sensitive) Click on the "All Mail" folder in the results list. There are several reasons why Outlook might fail to display all folders: 1. pst file, you may not see the messages after you import the file back into Outlook. I have removed the test folder and it updated in the subscribe list. Jan 16, 2025 · Learn methods to fix IMAP sync issues in Outlook 2021,2019, 2016, and 2013 and restore your missing email items using an OST to PST Converter tool. com accounts use an Offline Outlook Data File (. If you’ve been away from your mailbox for a while, you may encounter a backlog of new emails and folder updates. uusuf oqpjrj imp jzjc annnd rlpp ehur sloida voemi mihbtjc