Exchange email password not working on iphone. The Outlook app and Office.
Exchange email password not working on iphone. Feb 21, 2025 · IT administrators should understand client-side, server-side and network issues to troubleshoot Outlook when it's not syncing on an iPhone. Follow the below instructions: Open the Settings app on your iPhone. Sep 17, 2024 · I have two email accounts on my iphone. Thank you for the confirmation. This can result in the user's device using cached credentials, which would mean that the new password is not recognized. When I go to "Accounts" and click on my Outlook, it says "Account not authenticated" and only gives me the option to "Re-enter Password". Oct 5, 2020 · My PC prompted me to update my Exchange password. Nov 5, 2024 · I just purchased a new iPhone 16 Pro Max, upgraded from an iPhone 12 Pro Max, and setup my company email account which is an Exchange email account on my iPhone 16, and nothing seems to be working. There is no password entry field in your device’s email account information settings. 5 with my work e-mail through Microsoft Exchange, I can go and log into the e-mail fine on a computer, as well I now run as a "backup" outlook app to have a safety net that works fine. However, a common issue that many users encounter is their iPhone persistently asking for an Exchange account password. 1), my Mail app is CONSTANTLY asking me to re-enter the password for my work email, which is a on-premise hosted Microsoft Exchange 2016 platform. com also not working with new password on iPhone. then this blxxdy message keeps appearing ! I do know the password for my hotmail account but this doesn't seem to be acceptable. May 22, 2023 · Next, open the Outlook app on your iPhone and log into your account using your credentials. Sep 16, 2025 · If you can't access your email, or you can't send and receive messages with your @icloud. 5/26, ensuring seamless email access on your iPhone. Your Microsoft 365 account is now I have a user that after changing their password via local AD can no longer access their email on their phone (Outlook Mobile App). Like jarkko274 it is MS Exchange. How to fix iPhone keeps asking for exchange password in iOS 17. At the bottom of the page, tap Delete Account. Apr 10, 2021 · Getting rid of "Password Incorrect-Enter the password for the Exchange account "Exchange" " pop up on my iPhone Has anyone found a work around to get rid of this constant annoyance? I only get this notification on my iPhone. Tap Exchange. Outlook say its incorrect. log into iCloud, generate a new app-specific password, copy generated password into Outlook. Sep 15, 2025 · In the Combined View, in the Exchange Global Address List, there is no text box to search for an employee. Nov 11, 2021 · Hi community! My iPhone 6 (with software updated to IOS 12. Would not accept so created a new one. Apr 24, 2024 · Set up Exchange ActiveSync on your iPhone, iPad, or Apple Vision Pro When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your Apple device. Navigate to Passwords & Accounts. Customer: don't know my exchange password ***** my iPhone Technician's Assistant: Do you own another product that uses this same Apple ID? Customer: I am not sure. When I enter it, it asks again. Tap Microsoft Exchange and proceed to enter your credentials. 5, which it says is up to date) has stopped recognising my outlook account. Mar 3, 2025 · The exchange email suddenly stopped working on my iPhone 15. Rinse, Repeat 3 times. These inactive accounts don't need any management and can be safely ignored. Jan 2, 2025 · So you are saying that you are using the same password on the iPhone and the iPad, but you are experiencing problems with the iPhone as far as Exchange Mail? I suggest that you contact your Exchange administrator, they can see if something is blocking the one device. See also I'm not receiving e-mail or other items in my Exchange account Exchange account basic settings Exchange account server settings Add an email account to Outlook For the last 5 months my boss and I (IT Admin and IT Technician) have been trying to get my exchange work email setup on my iPhone. The user had just agreed to 2FA with MS365. office365 email account through safari, to make sure the account is working and the password is correct independent of the "Mail" iphone app. The other technique was, at the point when the screen freezes in the login page, when it has the Microsoft logo at Today one of our managed tenants was the lucky one to get the preemptive disabled basic authentication protocol, , more specifically Exchange ActiveSync. (It may or may not ask for a selection after clicking Add Account) Enter your email address (and Jul 18, 2021 · We understand that you were prompted by Outlook to change the password for your email account and now your mail will not update on your iPhone. Having trouble with Outlook email not working on your iPhone? Whether your emails aren’t syncing, not loading, or you’re unable to send and receive emails, t I can hit the chrome app and it takes me to google and I can do searches from there. Feb 9, 2024 · Having problems when trying to update or change your email password on an iPhone, iPad, or iPod? If you recently changed your email password and then tried updating it in the Mail app, you likely discovered that there is no easy way to do so. Jan 15, 2024 · How to Fix Outlook Not Working on iPhone A glitch in your email system can be a major setback in the fast-paced world of digital communication. To confirm you want to remove your account from Apple Mail, tap Delete from My iPhone. It uses a syncing style similar but not the same as IMAP to sync emails, contacts, calendars, and other features. One common frustration users face is Outlook not working on iPhone. Once logged in, go to Settings > Accounts & Passwords > Add Account > Exchange. It keeps saying my credentials are not good when I setup the emails with the Apple Mail app like I was previously setup on my iPhone 12. On this platform, you can send emails, share files, Sync calendars, and many more. Microsoft Authenticator acts as a secure repository for your account credentials to help you authenticate and access various applications conveniently. Jun 18, 2024 · If your iPhone is always asking you for your Outlook password, our troubleshooting guide will show you how to stop that. 2 on both my 15 Pro Max and 15 Plus. Scroll down and tap Apps, and then Mail. Aug 5, 2024 · Fix Comcast email issues on your iPhone with our simple guide. You may vote for any posts you find helpful, or search the Community for additional answers. The refreshing by pulling down no longer works. Still nothing so I changed the password on my Mac and all devices to match. Nov 15, 2024 · If your iPhone Mail app is not working after the recent iOS 18 update, here are the troubleshooting steps to fix the problem. I have researched and (where understood) tried to use the various apparent solutions but to no avail. After trying several times to get into it, I deleted the account and tried again. Trouble logging into your Exchange account? Getting 'password incorrect' errors? This article provides a simple step-by-step guide to resolve this annoying issue. Mar 6, 2025 · Struggling with the Apple Mail Microsoft bug? Discover a quick solution to fix connectivity issues with your mail accounts. ëȧWñ ‡™ˆ &½¥â§Žèihq$ e¡j*4¸uBQrÏåMŸ# î Ó ÜYs¢Œ žŒ +šŠÊkÉ,*ž7yKXV˜L†ÃÉ؈š 3Úö*Ó ôDd„amJ œ^ŠÅZù: SJÕd nªê È ³Ú”Üì¢òÆÐÈI ðî ÛU™i‘ ÿ9† cèp8-zYúÁj[¹A Š ¯ã¦‹þP¼ 7e©L Nov 14, 2024 · Microsoft Exchange email not working in iPhone 15. We have a number of iPhones that used to work fine on the Mail app for exchange but since MS cut off Basic Auth most of them have stopped working, not all, some are still finer. We tried the Outlook app and the default mail app with no luck. All of her Comcast. They are able to… Sep 15, 2025 · Learn how to fix Outlook sync issues and keep your mailbox information updated effortlessly with our helpful guide. I would recommend that you read this article, it may be able to help the issue. net emails reappeared, so I entered the new Comcast password into her iPhone settings and her Comcast. Nov 13, 2023 · I keep getting logged off of my Outlook email on both my iPhone and iPad. One technique was to log in to the outlook. I sent an email with the ca server's root certificate attached Mar 4, 2025 · Microsoft Exchange on my iPhone keeps asking for a password I have an iPhone 16 with the same problem as iPhone 12 prior to its replacement. 3. Apr 7, 2023 · Forget your Outlook password and can’t get back in? No need to stress; learn how to retrieve a forgotten Outlook password to access your locked account in this step-by-step guide. On your iPhone or iPad, open Settings. All other functions seem to work fine. Jan 3, 2024 · Encounter Outlook not working on iPhone issue? This article provides you with 7 proven ways to troubleshoot the problems quickly. Using app passwords with apps that don't support two-step verification of Exchange Account Jun 6, 2025 · Struggling with the Mail app after a recent iOS or iPadOS update? From blank screens to email errors, here are 12 easy fixes to get it working smoothly again. It's been happening for months, and is really annoying. For reasons unknown, the settings are not working properly. I started using the Outlook Mobile app with my business exchange email instead of the native iPhone mail app. I suddenly got the “Incorrect Password” box pop-up and whenever I would get this before, I would login to my Microsoft account and generate a new app password, enter that password into my iPhone and it was Aug 7, 2023 · I've already changed my email for an Exchange server for work. Oct 17, 2023 · App-specific Password not working Trying to log into my iCloud email through the New Outlook. I can also get into google maps and calendar. (May also be listed as Accounts & Passwords) From the Accounts section, select your email address. Jan 25, 2024 · There I am using Hotmail from my Mac for years . This app has the most common email clients and is found on every device, such as iPhone. net acct on my desktop PC. Can someone provide me help? Dec 10, 2024 · Unable to fix Outlook not accepting password prompt issue manually? Read this blog and get some easy insights to fix this issue. Tap on Passwords & Accounts ( if you do not see it, Tap on MAIL),Tap on your account, and remove it. However, after my last password change at work, my phone keeps prompting even after I have updated the Outlook app password. All settings and info are correct, I’ve entered my email, server, domain, username, and my password Every time you change your Rowan NetID password, you should also update your password for RowanSecure and your Exchange email accounts to prevent being locked out of your account. If you delete or change your email account settings, previously Jan 16, 2023 · If you already changed that email password accessing your email provider webmail site on a computer, and if you are using Apple Mail app on your SE, the easiest way is to delete that email account on your iPhone in Settings>Mail>Account, restart the device, then re-add that email account using the new password (and wait for your email account to repopulate). Today, I'll guide you on how to Fix iPhone Jan 12, 2023 · Outlook is an Email app owned by Microsoft and allows us to send and receive emails from others. 1 connected to an Exchange mail account. If you forgot your Microsoft 365 account password, see Reset your work or school password using security info. 3 as an Exchange server and I have been having to use app passwords for years and have never had an issue until today. Enter your server address in the Feb 10, 2025 · Apple Mail app not updating from unread to read emails on iPhone After the iOS 18. com email sync issues. account/s. I saw Nishinai suggestion and my devices is already at "Allow. This meant several iPhone/iPad users submitting support requests their devices were repeatedly showing "incorrect password" errors. If you are a GoDaddy customer, see this article from GoDaddy about resetting your password. 5 with Microsoft Exchange? Context : I run IOS 18. Outlook. Sep 14, 2018 · I tried changing the password for my email account on the desktop and that did not solve it. ” And the most typical email clients used for Exchange are Microsoft’s We would like to show you a description here but the site won’t allow us. What other solutions could resolve this problem? Or maybe there might be a outage? Sep 17, 2024 · I then used Startmail's "device password" in my iPhone iOS email account set up for the outgoing and incoming passwords, and it immediately connected and synced email. 0. I have MS Office and use Outlook for mail, contacts, and calendar and iPhone uses Exchange. Apr 10, 2025 · My outlook has stopped working for no apparent reason. I got fed up when this was a routine in the past so I installed outlook just for that one email address that I use for ms and backup acct recovery. I cant access my emails after the update and a scheduled password reset. Sep 13, 2025 · Did you get errors when use Outlook app on your iPhone? Here are the top 12 solutions to fix the issue of Outlook not working on iPhone. Using Exchange ensures your data — including mail, contacts and calendars — stays connected with your email and is recoverable from the server whenever needed. Password is set within the Outlook Mobile app. Apr 4, 2024 · If your mail password is not working after an update to iOS 17, our guide will give you two working solutions. Improve security for Gmail, Outlook, Yahoo, and business accounts. Check if the Mail app can now connect to your Microsoft Outlook and Exchange accounts without encountering the previous issues. I have looked through the settings trying to find something I could change but nothing seems to work. Nov 7, 2023 · Sometimes, when the Microsoft Outlook not working on iPhone issue occurs, it's possible that your email fetching settings need adjustment. Sep 5, 2015 · Based on what you stated, it sounds like Mail is not accepting your password. net emails are now coming through on her iPhone. Jan 3, 2022 · If your password won't work and your secret questions are different, it's pretty clear what's happened and what you need to do. both stopped working. Jun 17, 2024 · Working with Godaddy, we fixed the problem, although it is not clear what the secret sauce was. In this article, we'll delve into the root causes of this issue and provide step-by-step solutions. com or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see Fix Outlook. My work forces me to change my exchange passwords monthly. Sep 16, 2024 · If your Mac is connected to the internet but suddenly starts asking for your email password, you should generally try again later, and if necessary work with your email provider to resolve. 1 update the problem still persists. microsoftonline. If your account is a work account, you may need to ask your company IT administrator for help. Check your email address and password If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. Things to check if you haven’t already: Is the server name listed in the iPhone email config exactly as it is in the working phones Is the domain name exactly the same Is the account entered the same: domain\user vs user@domain vs user We have both Android and iPhone users connecting Many iPhone users have been encountering a frustrating issue where their device keeps prompting for their Exchange mail account password repeatedly. Mar 15, 2023 · If you are experiencing anPart 1: What Causes the Outlook Not Working on iPhone Issues? Because of the increasing complaints, Microsoft and Apple worked together to find out what was wrong and how to fix this. Feb 8, 2024 · *Adding MS account using Outlook setting seems to work, but Outlook does not appear to utilize the SSL account protection Exchange uses (no SSL is unsafe). Jun 25, 2025 · Outlook continually prompts for your password when you try to connect to Microsoft 365 06/25/2025 Applies to: Outlook 2013, Outlook 2010, Office Outlook 2007, Exchange Online May 21, 2025 · Top 11 Fixes on iPhone Keeps Asking for Outlook Password Click to learn the reasons and 11 solutions of iPhone keeps asking for Outlook password repeatedly. 3, how do I get my iPhone to stop asking for exchange password, Enter the password for exchang Aug 4, 2022 · Add an email account to your iPhone, iPad or iPod touch – Apple Support (UK) Do you have outlook mail and using 2 step veriffication? see this link and follow the instructions provided Mar 1, 2021 · Hello OaksMan, We understand that you are having an issue with the Mail app accepting your Outlook email password on your iPhone, and we’ll do our best to assist you. Read to know more. I changed my Gmail password for security and have been unable to use the new password for account access on my iPhone. The Outlook app and Office. 3 update, the built in email app will not show as a read email until the email app is shut down and then entering back in again. May 27, 2025 · Outlook's password loop driving you crazy? Get quick fixes to stop the repeated prompts and ensure your email password is remembered every time. same thing Windows, Windows 6 Posted on Oct 17, 2023 05:58 PM How To Change Exchange Email Password On iPhone How To Change Exchange Email Password On iOS Ever need to change your Exchange password on an iPhone? Check out this step by step guide I made. Jan 14, 2024 · I still have no resolution. So let us start from general issues and move to more specific problems preventing iPhone from syncing with Exchange Feb 11, 2025 · Poor performance and authentication issues in Microsoft Outlook can disrupt work for iOS users. Once done, open Sep 16, 2025 · If you can’t send email on your iPhone or iPad If you can’t send email from the Mail app on your iPhone or iPad, there are a few things you can try. iCloud Outlook. Tap on Apps > Mail. It has been working but there was a problem with the Exchange server and I re-issued a certificate generated from a Microsoft certificate authority server in-house. That email goes into the iOS mail app. Remove the affected email account from your device with these steps: Apr 13, 2025 · To keep your email account secure and protect your password, it is best not to save passwords in this way and instead use a secure password manager that stores the password securely. com - Microsoft Support That did indeed appear to fix the issue on my iPhone using the Apple Mail app for about a day,… Oct 10, 2023 · Hotmail email password keeps dropping on iPhone and iPad (iOS 17. Help please. net" to sign in. On about 20% of the devices, "Re-enter Password" will go gray, then back to blue, and the password prompt will not open. Aug 29, 2023 · Why can't you see you Outlook email passwords on iphone with ios 17? Does anyone know how to find the Outlook email passwords on your iphone to change them outside of deleting your account and resetting it back up? Jan 13, 2021 · Thought I would share. Whether you're encountering syncing problems or email delays, we've got you covered. I do not use the mail app ever on my iPhone ( I only use gmail). We navigate to the account via Settings>Mail>Accounts, select the Exchange account, select re-enter password. Jul 15, 2024 · Mail is a super handy app for keeping all of your email accounts in one place, but what happens when it stops working? Find out here. I have deleted and recreated the account and rebooted my iPhone but the issue continues. Any other suggestions. Here's how to Update Email Account Password on iPhone Like Gmail, Yahoo, AOL, Outlook and Custom Domain Email Password on iPhone. 5. com, Live, and Hotmail Microsoft 365 If your IT admin has allowed for self-service password reset you can try the previous link. How to fix bellsouth email not working on iPhone, bellsouth email not working on iPhone 2021, How to fix cannot get mail no password provided for bellsouth o Apr 22, 2024 · Learn how to easily update your Microsoft Exchange password on your iPhone to enhance cybersecurity. Follow these simple steps to keep your account secure. But what to do when Outlook Email not Working on iPhone? How to fix it? This guide has everything if you are looking for a Nov 17, 2020 · My email is not working (sending or receiving) on my iphone 8. And that is why email accounts hosted by Microsoft stopped working Outlook. I have my Hotmail account setup on my iPhone 14 Pro running iOS 17. Aug 24, 2019 · Do NOT delete your email account or you will not be able to add it back today. Jul 12, 2023 · On Iphone, Outlook App works no problem. Step 1: Remove your account from Apple Mail First, we need to remove your Microsoft 365 account from Apple Mail. Before you begin There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. This guide will help you easily fix the issue. It doesn’t recognise the password when I enter it into box. com passwords at Outlook and other apps are unable to connect to Outlook. Sep 10, 2020 · Enter this app password where you would enter your normal Microsoft account password in the application. G-mail seems to be the only app that is not letting me in. Anybody else ever had this issue and know how to solve it? Nov 13, 2023 · The iPhone Outlook keeps asking for password issues has been widely reported on forums like Apple and Microsoft, with users expressing frustration over the constant interruptions. May 13, 2025 · Exchange Account On iPhone Keeps Asking For Password The Exchange account feature on iPhones is a vital tool for those who utilize Microsoft Exchange for their business or personal emails, calendars, and contacts. I have logged into Outlook on my Mac via the web and no issues. Troubleshoot when you're having trouble signing in to your Microsoft 365 email account. I was able to re-enter my password for one but for the other I followed the same directions and when I go to re-enter it indicates that settings wants to use "windows. Nov 26, 2023 · On your iPhone, open the Mail app settings. Turn on the Use Advanced Settings (if not already toggled on by default). Feb 2, 2024 · Microsoft recently claimed to solve the problem with Outlook. Jun 6, 2022 · When users change password while loged in to RDS session, outlook disconnect and don't let the user fill in new password. Jan 17, 2025 · If you're having trouble setting up your Outlook account, follow these steps to fix Outlook Not Accepting Password. I'm trying to get an iPad with iOS 15. Nov 7, 2022 · If you have a full exchange profile setup on the device, go to Settings > General > VPN & Device Management, select the exchange profile and update the password. I get a message that I have put in the wrong password on my Microsoft exchange email. I see notifications on the opening screen that show recent e-mails but I can not get g-mail to accept the new password to let get to them. Jan 25, 2024 · Microsoft Exchange on my iPhone keeps asking for a password Keep getting popup on my iPhones asking for my Exchange password. When I go to Gmail under "Accounts" on the phone, I see "There was a problem accessing your account. 4 days ago · Explore the top 5 troubleshooting methods to resolve Mail app functionality issues in iOS 18/18. Mar 1, 2025 · I cancelled both. Tap Add Account, then select Exchange. Jul 10, 2024 · I created a new Xfinity account/password for my wife (I already had one with both of our phones) with her Comcast. Jan 18, 2023 · Cached credentials: When a user changes their password, the new password may not be immediately synced to all devices that the user has previously logged into. net email address. Anyone else have this same MS Exchange “Password Incorrect” endless Pop-up? Open the Settings app. Learn how to fix Outlook when it's not working on an iPhone. Jan 26, 2023 · Mail app not working with exchange, Microsoft Authentication Hi all, this looks to be in relation to Microsoft turning off Basic Auth. Jan 2, 2023 · An exchange account is an email-based collaborative communications server for organizations. Enter a decription (ex: Work) if you wish, in the Description field. 1. 2 Since the update on my iPhone, both want a password for Mail Exchange account. Nov 7, 2020 · Then iPhone asks you to add the password, and you add the (app-) password from step 1, not the password you generally use for your Exchange and/or Outlook etc. 03) Occasionally iPhone just decides my valid password suddenly isn't accepted and I need to re-add it. Choose Outlook or Hotmail. . com email password. 4. Dec 9, 2022 · " Set up Exchange ActiveSync on your iPhone or iPad When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your iOS device. Oct 4, 2022 · On most devices, touching Re-enter Password opens a prompt to enter the password, authenticate, and approve permissions and email & contacts work again. com email address, learn what to do. Lots of people are talking about this today. Sep 20, 2024 · Are you having trouble using Mail after updating your iOS? Here are several troubleshooting steps if email is not working on iOS 17. The new password prompt quickly shows up and dissapears and won't let the user fill in the new password. IMAP: Your IMAP provider may have a link on their page or you may need to contact your IMAP provider. If I go to settings, mail, accounts, exchange, account settings, and delete and reenter… Apr 22, 2025 · Our email server uses a different domain than our email addresses, so I always use the manual configuration. I freaked out and thought maybe someone hacked my email and changed the password or something so i went to the mail app and the pop up showed up again this time for the other email account in logged into on my phone. May 27, 2025 · How to fix email errors on iOS 18. Where do I go I have a user who is trying to re-enter their O365 password which was just updated. I deleted and re-installed the account (the advice in another thread) to no avail. But the password works on every other device. Sep 12, 2024 · iPhone keeps asking for email password? In this post, we'll show you how to fix this problems with 8 practical methods. For information about how to configure a connection to a proxy server, see Mac OS Help. Jun 28, 2024 · I use Apple Mail for all my email accounts which include two hotmail accounts that need to be redefined as 'outlook' accounts with new security parameters for them to work with Apple Mail, otherwise I am going to lose access to these accounts via Apple Mail. Exchange’s syncing feature is called “Exchange ActiveSync. 1 my iPhone 12 Pro keeps asking for my outlook. You can learn how to remove your sync partnership and then you'll have to re-add your account. Despite multiple attempts to input the password, the issue continues. Oct 13, 2024 · Is Outlook suddenly not working on iOS 18? Here's how to troubleshoot your iPhone for potential issues, plus when to contact Microsoft. " I can get into my Outlook acounts on line. In the Classic View, the text box is visible but the search returns no results. Tap Delete Account (at the bottom; may require scrolling). Oct 7, 2022 · Unfortunately since the update of the Microsoft Exchange servers in Summer 2022, the Apple App MAIL does not work properly any more due to incompatibility in security with the new Outlook 365 system. It sounds like you may need to update the password settings in your email account on your iPhone. Jun 12, 2020 · Open the Settings app. com or Microsoft 365 work or school account account not syncing anymore If your Outlook. Yahoo Gmail Exchange: You'll need to contact your IT Admin. com, Microsoft 365, or Exchange-based email account to your iPhone, iPad, or iPod Touch using the iOS Mail app. Nov 10, 2023 · It seems that since updating to iOS 17. 2 prompted me y to re-enter the password. Sep 8, 2024 · Need to update your email password on iPhone? Learn how to change or reset your email login in the Mail app, with step-by-step instructions. Update my email settings to Exchange in Mail on iPhone or iPad If you migrated a POP or IMAP email account to Microsoft 365, export your previous locally saved data and set up your new account with Exchange settings. 4. 7. They found that in the iOS update, there was a problem between Microsoft email servers and the Mail app from Apple. It's not working even if we remove the Exchange account from the Mail Settings and add it again. Still can't get it on my iPhone… Jan 24, 2024 · My iphone is 17. This I did and as expected my iPhone 7 running iOS 14. However, when I click on “Re-enter Password”, it visits Microsoft, but does not allow me to enter anything and then claims the account is not authenticated. " IOS sends a message back to me saying "Unable to verify account name or password. Troubleshooting iPhone Not Syncing Through Exchange Exchange server is a perfect way to sync Outlook data but what to do if it’s not working? The first step is identifying a problem. In the past, to update a password in the mail app, you would go: Settings, Mail, Accounts, select the Account, and then the email, and update the password. Problem solved. We have tried everything, I even tried on two different iPhones, my old 11 and my new 13 Pro. com page which has the username/email listed. When I click on "Re-enter Password" it Sep 13, 2025 · Did you get errors when use Outlook app on your iPhone? Here are the top 12 solutions to fix the issue of Outlook not working on iPhone. The iPhone Outlook keeps asking for password manifests as a persistent pop-up that appears even after entering the correct password. I re-enter the password and it works for about an hour then it goes back to asking for a password again. Enter your email password (not the same as your Portal password) in the Password field. Note: Does not apply for Android. I deleted the outlook acct from mail, but decided to reinstall in mail on my iPhone just to see if ms can play nice. I have entered my Hotmail/Outlook email password (for my Phone & for my email) many times and then it just pops back up even though it is correct, or if I hit cancel on that popup. Then Tap on Add account. Get your inbox working smoothly again with these easy steps! Read now for quick solutions. Add it again with the correct password. Apr 27, 2025 · This article will show you how to update an email account password for the Mail app on iPhone and iPad. I cannot determine what changed or happened unless it has something to do with me changing my password for email from my PC which I thought would also change for iPhone email. Cheers! This thread has been closed by the system or the community team. I am getting exchange account pop up asking for my password. MyiPad is 17. Get help with Mail on iPhone, iPad, and iPod touch - Apple Support Check your email settings. Mar 9, 2022 · My email hasn’t Updated since yesterday on my iPhone. Issue appears exclusive to MY phone and MY account - the combination. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. I know what my apple ID is and have used it in the past however when I go to my emails on my iPhone it doesn't work as it says it is incorrect. Also after the 18. Here’s a step-by-step guide to help you update your Outlook password on your iPhone: 1. I'm running 17. Very strange. 8 and all three are having the same issue. Mar 3, 2025 · All I had to do was enter the correct password to my exchange account. Authenticator may list inactive accounts that are created by other applications that use Authenticator for single sign-on support. same domain/server etc, just not my email address I can also add my account to other iphones, no problem. Feb 11, 2022 · Hello, This is my first post, so if I don't know the correct process, please excuse me. And you can open the Settings app on your iPhone > Go to Passwords & Accounts > Select Fetch New Data > Enable Push to make it. Error message says the phone is not connected to iCloud and I need to provide a password in mail accounts. Apr 25, 2024 · I have an iPhone 13 Pro, running iOS 17. On Iphone I can add other exchange accounts from my work, no problem. Feb 7, 2024 · But don’t worry – changing your Outlook password on your iPhone is easy once you know how. At this point, we are redirected to the login. To confirm, tap Delete from My iPhone. I no longer can sync the Mail app as I cannot update the password within the app. Tap Mail Accounts > Add Account. I am seeing the same thing as you, I have reported it to the hosts here in ASC but I don’t know what that can do about it other than to report it to someone in the appropriate department. May 5, 2023 · Unable to re-enter Outlook email Password - Apple Mail app - iPhone, dialog box closes immediately - SOLUTION Reset Network Hi Folks, I just licked a problem that happened with an iPhone 14 Pro Max on iOS 16. We will just have to Aug 22, 2025 · Learn how to change email password on iPhone with step-by-step instructions. It is the native app that does not work. Keeps asking for my exchange password. Locate the account settings for Microsoft Outlook and Exchange, then replace the existing password with the newly generated app-specific password. Looks like a defect to me. Oct 2, 2021 · Since upgrading my iPhone 11 Pro Max and 2018 iPad Pro 11 to iOS 15 (now at 15. It could be the Exchange server misconfiguration as well as smartphone configuration issues. Technician's Assistant: Did you try resetting through Apple's online account reset tool Add your Outlook. Enter your email address Tap Add Account 3. Restart your iOS device. Aug 20, 2025 · Tired of your iPhone's persistent requests for your Outlook password? Discover 13 proven solutions to finally put an end to this frustrating problem. The complete pop-up is: Password Incorrect Enter the password for the Exchange account "Exchange" Dec 23, 2021 · I stopped receiving emails on iPhone 11 even though I’m receiving emails in my Charter. lò©:: ”¨Û¡ÔYª8ZB¡ž‡-n½±z \¾úçïÿ[þùûÿW« þþŸÕꟿÿwÅ—§Ãa\„;ã)-fÖR Ïki ‡¦Ör!0 ú\ýÃP ¦ š. Hi, after changing my password of my work related email I started to get notification of "unable to verify account" on my iPhone I googled it and tried every trick or tip but still it doesn't work. Still tells me it is wrong. It seems happy for quite a while until this recent tantrum. My 7 Plus running 15. Jul 10, 2025 · Experiencing persistent prompts to enter the password for an Outlook account on an iPhone. Remove your email account and add it again using the correct password ***** your iPhone. The Apple Mail app could no longer connect and wanted the password to be reentered. Tap Mail Accounts. ejz yazickpl druakrm rzt wpflisht lddwt zrfkw yhjsmwz gwa nzmr